If the customer purchases five or more accessories, is it permissible to give away an accessory?

If the customer purchases five or more accessories, is it permissible to give away an accessory?

• A. Yes
• B. No
• C. Only with manager approval
• D. Depends on the item

Answer: (B)

The idea being tested is that freebies are not permitted as part of a sale. Giving away an accessory for free would reduce the store’s margin and create inconsistent practices across customers. Therefore, regardless of how many accessories a customer buys, you should not add a free accessory unless there is a formal, approved promotion in place that explicitly allows it. If a promotion exists, it will be clearly defined and documented; otherwise, the item should be sold at its regular price.

The idea being tested is that freebies are not permitted as part of a sale. Giving away an accessory for free would reduce the store’s margin and create inconsistent practices across customers. Therefore, regardless of how many accessories a customer buys, you should not add a free accessory unless there is a formal, approved promotion in place that explicitly allows it. If a promotion exists, it will be clearly defined and documented; otherwise, the item should be sold at its regular price.